Commercial Terms

Standard payment, incoterms, warranty, and project-delivery terms. Project-specific terms may apply — confirmed at quote.

Payment

Schedule30% advance (within 7 days of PO) → 30% design approval → 20% assembly complete → 20% prior to shipment. Payment plans may vary by project and order size — contact Robsen for alternatives.

Incoterms

TermsFOB Gebze / Istanbul Port, Turkey (Incoterms 2020). Ocean freight, insurance, customs clearance, import duties, and final delivery are the buyer's responsibility. Robsen can assist with freight forwarding upon request.

Warranty

Coverage12 months from the date of shipment (Bill of Lading date). Covers manufacturing defects and automation system failures under normal operating conditions. Excludes: operator error or misuse, normal wear items (gripper fingers, conveyor belts, sensors), damage from incorrect external signals, failure to follow Robsen installation guidelines.

Project Steps

Step 1 — Joint Project Meeting

Robsen and dealer conduct a project kick-off meeting. If needed, a separate meeting with the end customer (manufacturer) is arranged.

Step 2 — Technical Data Collection

Technical data is collected from the manufacturer. See the TECH DATA REQUEST tab for the standard list of required information. Note: additional questions may arise during the project.

Step 3 — Quotation

Robsen prepares a project-specific budget quote based on confirmed technical data.

Step 4 — Presentation & Review

Quote is presented. Technical teams review scope, layout, and timeline jointly.

Step 5 — Simulation & Specification

For multi-machine or complex projects, Robsen provides a Roboguide simulation to validate cycle time and robot reach. Technical specification and contract drafting follows.

Step 6 — Order Confirmation

Signed contract + advance payment → project code assigned → project handed over to Robsen project team.

Caveats

IROCUBE is a product family, but every project is custom-engineered. Manufacturer-specific data (machine type, part geometry, cycle time, layout) can influence the final price. After collecting basic technical data (see TECH DATA REQUEST tab), always contact Robsen to confirm the price before presenting to the end customer.

Every IROCUBE project is custom-engineered. Prices vary by part complexity, machine interface, number of part types, and selected options. Do NOT commit to a fixed price without a Robsen project quote.